FAQ

Frequently Asked Questions

 

Q: Is this just ChatGPT?
A: No. Each Pocket PhD is a specialized expert trained on specific frameworks, research, and professional methodologies. They're designed to give you the kind of guidance you'd get from a $200/hour consultant—not generic AI answers. For example, our Family PhD uses Gottman Method, Emotionally Focused Therapy, and Attachment Theory frameworks. Our Finance PhD applies Modern Portfolio Theory and behavioral economics. This isn't generic advice—it's expert-level guidance.

 

Q: Can I try before I commit to a subscription?
A: Absolutely! Get a 24-hour pass for just $4.99 and access all 5 experts with up to 500 messages. It's the perfect way to experience the value before committing to a monthly plan. If you love it (and we think you will), you can upgrade anytime.

 

Q: What's included in the monthly plan?
A: For $9.99/month, you get 5,000 messages per month across all 5 PhD experts. You can switch between experts as your life demands—family issues one day, career advice the next, financial planning after that. It's like having 5 expert consultants on retainer.

 

Q: Is my information private?
A: Yes. Your questions stay between you and your Pocket PhD. We never share, sell, or train on your personal conversations. Your subscription data is kept confidential and secure.

 

Q: Can I cancel anytime?
A: Absolutely. No contracts. No commitments. Cancel anytime with one click. For monthly subscribers, you'll retain access through the end of your paid period.

 

Q: Are these real people?
A: No—these are AI-powered expert advisors built on advanced language models and trained on specialized frameworks. They can't replace licensed therapists, lawyers, or financial advisors for serious clinical or legal matters, but they provide evidence-based guidance for everyday challenges and decision-making.

 

Q: Do the experts remember our previous conversations?
A: Yes! Each expert maintains conversation history so you can continue discussions naturally. When you return, your Pocket PhD will remember what you've talked about and build on previous advice. It's like having an ongoing relationship with your advisor.

 

Q: How fast do I get a response?
A: Instantly. No waiting rooms, no scheduling, no "we'll get back to you in 24-48 hours." Ask your question and get a thoughtful, detailed response in seconds—whether it's 2pm or 2am.

 

Q: Can I use this on my phone?
A: Yes! Pocket PhD works perfectly on any device—phone, tablet, or computer. The mobile experience is optimized for quick, on-the-go advice when life throws you curveballs.

 

Q: What happens if I run out of messages?
A: With 5,000 messages per month, most users never hit the limit. That's about 167 messages per day if you use it consistently. If you do reach your limit, it resets on the 1st of each month. For urgent needs, you can always grab a 24-hour pass to continue the conversation.

 

Q: Can I upload images or documents?
A: Yes! All plans (including the 24-hour pass) let you upload images and PDFs. Share screenshots of your budget, upload a resume for review, or send a photo of a nutrition label for analysis. Your Pocket PhD can analyze visual information to give even better advice.